Legal
GAdsfy Refund Policy
Last Updated: April 2026
1Digital Nature of Products
GAdsfy operates as the Merchant of Record (MoR) for digital products, courses, software, and online services created by independent Vendors. Due to the irrevocable nature of digital goods, which can be downloaded, copied, or consumed immediately upon access, our refund policy differs significantly from physical goods.
All sales are generally considered final once access to the digital product is granted.
2Resolution and Technical Support First
At GAdsfy, we prioritize technical support, problem-solving, and customer retention above immediate refunds. Before any refund request can be formally considered, the End-Customer must engage with the Vendor’s technical support or our automated support infrastructure.
- ●If a customer experiences difficulty accessing a product, receiving a file, or logging into a members’ area, the primary protocol is to resolve the technical issue.
- ●Refunds will not be granted simply for “change of mind,” lack of personal time to consume the product, or failure to engage with the provided troubleshooting steps.
3Exceptional Conditions for Refunds
Refunds are reviewed on a strict, case-by-case basis and are generally only approved under the following exceptional circumstances:
Non-Delivery
The customer did not receive the product link, and our technical support is unable to deliver the product or restore access.
Major Defect
The digital product is completely unplayable, fundamentally corrupted, or entirely different from the description on the Vendor’s sales page, and the Vendor cannot provide a working copy.
Duplicate Billing
The customer was demonstrably charged multiple times for the same identical transaction due to a gateway error.
4Dispute and Resolution Process
Customers must submit a formal support ticket to initiate a resolution process. To prevent fraud, all interactions and attempts to resolve the issue will be logged.
If a refund is deemed absolutely necessary after all technical support avenues have been exhausted, it will be processed back to the original payment method (e.g., the specific credit card used).
We do not offer cash refunds or alternative credit transfers.
5Friendly Fraud and Chargeback Warning
Chargeback Fraud Warning
GAdsfy takes “friendly fraud” (initiating an unjustified chargeback through a bank after consuming the digital product) extremely seriously.
GAdsfy will dispute unjustified chargebacks using IP logs, download timestamps, and access records.
Customers who commit friendly fraud will be permanently banned from purchasing any product across the entire GAdsfy global network.
6Vendor Accountability
Vendors are obligated to maintain accurate product descriptions. If GAdsfy determines that a Vendor is generating a high volume of refund requests due to deceptive advertising or defective products, GAdsfy reserves the right to forcefully issue refunds from the Vendor’s available balance and suspend the Vendor’s account.
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